Refund policy
RETURN & REFUND POLICY
Thank you for shopping with Xyberon. We aim to ensure customer satisfaction with every purchase.
ELIGIBILITY FOR RETURNS
You may request a return within 7 days from the date of delivery.
To be eligible for a return:
• The product must be unused, unworn, and in its original packaging.
• All accessories, manuals, and original invoice must be included.
• The item must not be physically damaged due to customer misuse.
• The return request must be initiated within 7 days of delivery.
NON-RETURNABLE ITEMS
The following items are not eligible for return:
• Used or damaged products
• Products damaged due to improper handling
• Items marked as final sale
• Personal hygiene products once opened
RETURN PROCESS
To initiate a return, contact us at:
Email: xyberonofficial@gmail.com
Phone: 9447247781
Our support team will review your request and provide return instructions.
Customers are responsible for return shipping charges unless the product is defective or incorrect.
REFUND PROCESS
Once we receive and inspect the returned product:
• Refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer.
Shipping fees (if applicable) are non-refundable.
Xyberon reserves the right to refuse returns that do not meet our policy conditions.